Frequently Asked Questions · Car Sales
Answers to common questions about AI phone answering for dealerships: inventory data, DMS and CRM workflows, service scheduling, after-hours calls and pricing.
Product questions
How does AiScriba work for car dealerships?
Simply forward your dealership phone to AiScriba. Our AI answers calls, helps customers with inventory questions, schedules test drives, and sends you a summary of every call.
Can the AI answer questions about specific vehicles?
Yes! You can upload your inventory and the AI will reference it during calls to answer customer questions about specific vehicles, pricing, and availability.
What happens after a call?
You receive an email and/or SMS summary with the caller's information, what they're looking for, and any appointments that were booked.
Does it work with my existing phone system?
Yes. AiScriba works with any phone system through simple call forwarding. No hardware or software installation required at your dealership.
Can I customize the AI for my dealership?
Absolutely. You can customize greetings, set your business hours, add your specific inventory data, and configure how leads are qualified and routed to your sales team.
Pricing questions
Can I change plans later?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Is there a free trial?
Yes! All plans come with a 14-day free trial. No credit card required to start.
What happens if I exceed my call limit?
We will notify you when you are approaching your limit. Additional calls are billed at a per-call rate, or you can upgrade your plan.
Do you offer annual billing?
Yes, annual billing is available with a 20% discount. Contact us for details.
Still Have Questions?
Our team is here to help. Get in touch and we will get back to you within 24 hours.